Terms & Conditions

Welcome to Postcodewise. Postcodewise is operated by Digitsflow LTD ("Company", "we", "our"). Digitsflow LTD is a private limited company registered in England & Wales under company number 16330711, with its registered office at 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE. These Terms apply to visitors and registered users of our website, browser applications, integrations and APIs branded Postcodewise. If you disagree with any clause, discontinue use promptly.

• "Company" – Digitsflow LTD.
• "Postcodewise" – The Postcodewise product: interactive UK postcode reports and related tooling, programmatic APIs/widgets, and optional organisation workspaces (for features such as geo‑referenced surveys or location uploads described in‑product).
• "User" – Anyone who accesses the site, opens an API key, configures a workspace, contributes content you control, or otherwise interacts with Postcodewise.
• "Services" – All presently offered Postcodewise features, including postcode reports and research tools, APIs, developer tooling, and authenticated workspace services where activated for your organisation.
• "Open data" – Third‑party or public-sector datasets surfaced or merged into outputs; licensors’ terms apply in addition where relevant.

Postcodewise respects your privacy and complies with UK GDPR and PECR. Our Privacy Policy describes how personal data are collected and used. Our Cookie Policy explains cookies and comparable technologies on the domain.

By browsing Postcodewise you acknowledge our use of strictly necessary cookies; further analytics or advertising cookies rely on lawful grounds and where required your consent banner choices.

Certain parts of Postcodewise are free to try or subject to published limits; others may require payment by written agreement, such as higher-volume API access or managed organisation workspace services. Prices, taxes, billing cycles and refund rules are summarised in our Payments & billing page and in the relevant quote, order form or agreement. Statutory consumer rights in the UK are not excluded.

For billing support or refund requests, contact billing@postcodewise.co.uk.

You must comply with applicable law, respect third‑party rights and avoid introducing malware, unauthorised automated scraping that materially degrades our systems, or content that infringes safeguarding duties. Workspace hosts are responsible for the lawfulness of services or surveys they configure: only collect sensitive categories where you independently establish a lawful basis and transparency obligations.

Where you ingest personal data belonging to individuals other than yourself, you act as controller for that processing unless we expressly agree separate documentation, such as data-processing wording in an enterprise agreement.

We may modify, suspend or retire features to maintain security, performance or compliance. For changes that materially reduce rights you have already purchased, we will give reasonable advance notice (typically at least 30 days) unless an emergency fix or legal requirement demands otherwise.

These Terms, and any dispute or claim (including non‑contractual disputes or claims) arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales. You and Digitsflow LTD agree to attempt resolution through mediation before pursuing legal action. If mediation fails, the courts of England and Wales shall have exclusive jurisdiction.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability which cannot lawfully be limited. Subject to the foregoing, the Company shall not be liable for any indirect, consequential, or pure economic loss arising out of use of factual data or tooling, nor for downstream decisions taken by organisations using Postcodewise outputs.

Software, UX assets, compilations of metrics and explanatory copy created by Postcodewise are owned by Digitsflow LTD or licensors and protected under copyright, trademark and neighbouring rights. Outputs may embed or reference open government or third‑party data that remain subject to their original licences—you must honour attribution clauses where applicable. Reverse engineering SaaS internals except to the extent permitted by law is prohibited without written consent.

If you have any questions, please contact us at:

support@postcodewise.co.uk

Digitsflow LTD
Postcodewise Product Team
3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Company No. 16330711